Feature Requests

The option to have waiting lists for sold-out pass buckets and events, so people can queue and get a notification as soon as the capacity changed or as soon as someone is canceling a ticket.

Some indicator to show which pass labels have already been printed, aside from the check-in pass holders feature. A print flag of sorts to note which are printed to avoid duplicates.

I would like the ability to set a date and time for which a purchaser can purchase a pass. I would also like to set a time when the pass is no longer available for purchase. For example I would like to be able to sell an Early Bird pass from 12:01am on Dec 1 until 11:59pm on Dec 22. I would then like to be able to sell Full Festival passes starting at 12:01am on Dec 23 until Jan 15. We plan to only sell passes and then have the system generate the appropriate tickets when the pass is scanned. We have a 3 night in person festival. We will scan the pass once each night and then the nightly ticket will be generated. We don't plan to sell any tickets.

For pass and ticket management

It's very easy to sell a pass without adding a name to it. The name section is poorly designed with small gray text. This results in many unnamed passses if we don't catch the error. It would be great if the box office can't exit that screen without adding a name in that field. AND if that field were much more bold. THANK YOU

Users have gotten very confused as to why they need to "name" their membership orders. This is the "Thank you for your order!" pop-up interstitial after going through the checkout process. Could we implement an auto-name feature for memberships - similar to passes? This would remove the need for the naming function all together. Please see screenshot for reference.

There is copy on the checkout page that we'd love to be able to edit. Please see screenshot attached and the copy that we'd like to edit below: Take note: Your memberships will automatically be renewed every 1 month. You can cancel at any time using this website (a direct link will also be included in your order confirmation email). We are currently running a promo where the users get 90 day access for the cost of 1 month's subscription. I do think the ability the edit the copy would be applicable for many use cases outside our ours specifically.

Can we upload image templates for pass badges so we can print files directly from Eventive. Maybe an API with Canva for variable data?

Making people sign into their account to find their QR code is very disruptive, especiall for senior members who are a large % of our membership. This causes delays and frustration in the line-up before a movie is starting