Feature Requests

Enable the option of disabling the automatic reminder emails for memberships renewing earlier than 1 year. For example, a monthly membership should not get an automated reminder that they will be charged every month.

Currently it is possible to add time restrictions on pass rules, but it would be nice if there was a toggle or setting in the general pass or settings that would apply to the pass bucket without having to set the same details on every pass rule.

Another feature request similar to this exists for Discounts, but not specifically for Pass Rules. Can we please add a Buy One get One free, or Buy One get One for % off Result for Pass Rules. Currently the only possible Results are a flat % off or $ off, but a quantity based % off would be awesome. Not sure if a quantity based $ off would be desirable... ie. buy 3 get $10 off... or is that just being silly for the sake of parity.

For pass and ticket management

Adjust the current flow of gifting passes so the gift pass is sent directly to the receiver's account without having to manually send a gift certificate.

It's very easy to sell a pass without adding a name to it. The name section is poorly designed with small gray text. This results in many unnamed passses if we don't catch the error. It would be great if the box office can't exit that screen without adding a name in that field. AND if that field were much more bold. THANK YOU

Show print history on pass label printer, or filter by never-printed passes. It would be helpful to know for ongoing physical pass creation during our festival.

Would love to be able to add some shared static information to every printed badge of a certain type. For instance a line that just says "Sponsor" on a sponsor pass bucket type. The only way I can see to do that now is to create a new Supplemental Data field and then manually fill it in the same for every badge. So I'd solve this by adding a new type of Supplemental Data for each pass bucket type whose value is just defined at the pass bucket level. Like instead of "Text" it could be "Static" and then you type in the field what you want the value to be ("Sponsor" in my case). OR, and this might be more useful and flexible, instead add a way to set a default value for at least some of the types of Supplemental Data. So then the type would be Text and I could set a default value of "Sponsor" and just not let the pass holders change it and then it'd always display as "Sponsor".

Our members are giving feedback that they do not buy memberships due to the "auto-renew" message in the order cart. Current message: Take note: Your memberships will automatically be renewed annually. You can cancel at any time using this website (a direct link will also be included in your order confirmation email). Suggested change: Take note: Your memberships will automatically be renewed annually, unless you deactivate auto-renew in your "My Memberships" menu. You can cancel at any time by changing your account settings (a direct link will also be included in your order confirmation email).