Automatic Event Reminders
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Michael McCarthy
Automatic event reminder emails that will send Ticket holders a reminder 1 hour before both physical and virtual screenings
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C
Charles Judson
Related to this, a reminder email for unwatched tickets that are about to expire in 24 hours has been added. https://feedback.eventive.org/changelog/enable-expiring-soon-email-for-unwatched-tickets
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Anja Hakoshima
Chiming in here that a reminder email to our attendees 24 hours prior to the event would be great. Some tickets are purchased weeks in advance and it would be good for ticket holders to get a heads up about the event start date/time -- especially if there's a Livestream included.
Erne Murphy
Merged in a post:
Virtual Fest Availability Reminder
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Bree Maniscalco
We have pre-sales of passes and tickets to our virtual fests and a Board member suggested pass and ticket holders receive a reminder email automatically on the day the fest goes live.
Erne Murphy
Merged in a post:
Schedule Mailings
M
Michael McCarthy
Add the ability to schedule, in advance, mailings for ticket holders e.g: zoom webinar info could be emailed 30 minutes before it's scheduled to begin
Erne Murphy
Merged in a post:
Virtual ticket reminder prompt email
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IT Admin
As part of a Virtual festival, a reminder email we can set up letting patrons know they have 8 (as an example) hours remaining to start their screening would be helpful. This would be similar to alerts for live events where an alert is sent so many hours before the ticket time.
Erne Murphy
Merged in a post:
Email reminders when unlock window is expiring
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Brenna Davis
Customers should receive an email from Eventive when the unlock window for a film they have purchased but not yet watched is about to expire. This email would encourage customers to click play on the film before the availability window expires.
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Kimberley Busato
It would probably also be nice to get a reminder when the watch window is expiring too.
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Susan Yin
Would be great if its just even a copy of the order confirmation being sent out again 24 hours and 1 hour before VOD & Live Stream become available! This is a pretty standard feature on other event platforms. It takes a lot of work to send reminders for every event. Thank you!
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Michael McCarthy
Along the same lines as this but having automatic event reminders for ticket holders would be really useful as well, we like to remind ticket holders an hour before their event begins