Unify Virtual Catalog and Native Site Experience
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Deirdre Evans-Pritchard
1) The custom native site domain should apply to the watch site as well.
2) The look and feel is completely different - the menu is gone, and clicking in the top left takes you not to the festival page but to eventive.com
3) The Catalog and Livestream link buttons are in a location that's completely inconsistent with the rest of the site (top of the page vs below the banner).
4) The "Back to Festival Site" link is puzzling because the average user has no reason to think that they've
left
the festival site in the first place!5) Also, there needs to be a way to close the div that pops up when you hover over a catalog entry
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Charles Judson
Hi Deirdre, Good points and questions.
1) The custom native site domain should apply to the watch site as well.
Those are separate because the watch site requires extra functionality for the DRM protections to work properly. Which also requires our development team to put that in place for each organization that purchases a custom watch site.
2) The look and feel is completely different - the menu is gone, and clicking in the top left takes you not to the festival page but to eventive.com
The logo in the corner can be replaced. When that's replaced, that will link to your home watch site. If you'd like to do that, you can contact us through chat support.
3) The Catalog and Livestream link buttons are in a location that's completely inconsistent with the rest of the site (top of the page vs below the banner).
That's an interesting observation. Can you explain more about why this would be below the banner? Users tend to expect most navigation to be at the top of the page, and be consistent across pages. We haven't seen any issues with that. Are you hearing differently from audience members?
4) The "Back to Festival Site" link is puzzling because the average user has no reason to think that they've left the festival site in the first place!
This language and the link can always be updated in configurator > virtual. This can change from organization what they are designating as their Festival Site, so there's flexibility to change per use.
5) Also, there needs to be a way to close the div that pops up when you hover over a catalog entry
Can you describe this more?
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Deirdre Evans-Pritchard
Charles Judson:
2) I'll get with Steve on replacing the logo. But if it can be done at all, perhaps that functionality should be built into the configurator
3) The only nav links at the top of the page on the main site are the menu link (which disappears from the watch site) and the logo. The only other nav links on the main site (the Page Buttons) are much lower down so users aren't primed to look at the top of the page for that kind of thing.
4) This is kind of related to #3 above. I've already updated the language, but it's still kind of incongruous for a user to see that when there's no other reason for them to think that they've "left" the site in the first place.
5) I've attached a screenshot of what I'm talking about - it's the "Animation Extravaganza" box
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Deirdre Evans-Pritchard
Charles Judson: Also, re the catalog entry popup...I noticed that if the entry links to a virtual screening that is attached to a film, then information about the screening is included in the box (description, runtime, etc.) but if it links to a livestream or to a virtual screening with more than one film then it displays nothing. It would be nice if, in the latter case, it would display the short description field in the virtual screening.
I would include this as its own item so the community can see and evaluate (and upvote?) it on its own merits, but it's clearly a bit convoluted to explain what I'm talking about, so I'll just leave it here.
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Rod Willott
Make it all look like the watch site as this has the better look and feel.