Set the capacity after the seatmap
S
Signe Pachai
Set the capacity from the seatmap. If you go and edit a seat map it counts how many seats there is per category, so why does it not know how many seats are in the category when making a seat bucket. It has been a big issue for us, to always delete the venue, then change the number (which i had to note in a sheet because i couldn't remember all) and then set the venue back on (and making sure it was the right venue, and then save. It would be so much faster and smarter if the ticket buckets would sync with the capacity in the seatmap.
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Kimberley Busato
Merged in a post:
Accurate Percentage Sold for Events with Seats.io seatmaps
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Levi from Eventive
Update the percentage sold column for an event to pull from seatmap capacity, as currently it pulls an unlimited (infinite) number if the event's ticket bucket capacities is set by a seats.io seatmap
Kimberley Busato
Merged in a post:
Bugfix: Assigned Seats Capacity Reporting
D
Dan Moore
Currently venues with seat maps don't show accurate amounts free. If there are multiple types, it'll show as like 42 available in the first group and then infinity in the others, so looking at the physical events list the % sold doesn't work. The workaround provided by Eventive support is to temporarily remove the venue, put capacity in each one (like it is a general admission site) and then re-add the venue.
There's also a related bug where just loading events that have assigned seats it'll show up in the admin like it doesn't have assigned seats. And then after changing almost anything it'll change and start to look like an assigned seat venue.