Scanner app- search feature
T
Tish Black
If someone doesn't have their ticket on a mobile device or printed, the scanner app should have a feature to be able to search within the selected event for a name, and manually check in a ticket (and see their seat number).
We had this on previous ticketing services we used- it's very helpful when a QR code just won't scan clearly or someone forgot their ticket.
Log In
B
Bruno Barros
Highly required feature in my opinion. Our previous ticketing system also allowed for this and it was very helpful as many times people forget their tickets or just don't have them quickly accessible.
Kimberley Busato
Merged in a post:
Scanner update: ability to see ticket type and look customer up by name
K
Kimberly Klabel
When using the scanner app we have always had trouble with the usability of the card buttons and back buttons once in the scanner mode. When scanning tickets, the ticket type is not visible which would be very helpful. It would also be great to be able to look up orders by the customers name in the scanner app.
Erne Murphy