Priority Setting for Intercom Messages to Eventive
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J
Judy Levine
Establish a protocol for Eventive messages on Intercom so that urgent requests get immediate assistance. These would include revenue and/or screening impacting issues.
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C
Charles Judson
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We implemented an internal protocol and pathway to address this in spring of 2021 and are continuously revising this and a routine basis. Any future feedback to improve this is welcomed.