On new passes, instead of “unnamed pass”, autofill with the Pass Type until a name is specified.
Hannah Mueller
When a new Pass is purchased/issued, instead of “unnamed pass”, autofill with the Pass Type until a name is specified.
Seeing “Unnamed Pass” can be confusing to audience members who log in and see this in their account. It would be helpful if that space automatically filled with the Pass Type, or at least “unnamed pass type”.
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Kimberley Busato
Merged in a post:
Automatically name a pass and give audience members the option of renaming it.
E
Ellen Gitelman
When someone buys a pass, there is never a name attached to it, and audience members never add their names. I suggest that the pass be named with the person's name, with a link to have them change it. It's already hard enough for people to deal with the system; having to take an extra step to name the pass creates more friction for the audience member. Currently, we are going in and changing the name on the pass, which is also a time sink.