Customizations of confirmation emails
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Kimberley Busato
Merged in a post:
Ability to Edit Confirmation Email Text
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Caleb Morgan
It would be very helpful if we could edit the text in the confirmation email.(either through a visual editor or a html editor, or both!) It would allow us to tailer the experience even more to our end clients and make the voicing consistent with the rest of our collateral. We could also get a bit more creative with the design. In addition, our clients are in the financial industry and with compliance standards there are some words/phrases that cannot be used so it would be good to have edit ability in case we needed to change something for them.
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Ben Kempas
Agree 100%, also to enable confirmations in other languages.
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Annie Brown
We want to be able to edit/delete ALL of the text in an automatic email, including the canned event-specific portions. IE, if we are doing a livestream entirely on a private zoom...
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Alia Alamri
as of now, we can only customize confirmation emails if it is a VOD event. We are running a special event which is mainly panel discussions, special presentations and round tables, we cannot customize the emails if the event is a live stream event. it would be great if we can work around this.
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Charles Judson
Hi Alia, can you be more specific of what you'd like to customize? It's always a balance of providing organizers more specificity and control over their events, while also not unintentionally introducing confusion. Especially, for audience members that attend multiple Eventive screenings across different organizations.