Deleted Tags on Virtual Catalog for Duplicated Event Buckets
complete
Kimberley Busato
When an event bucket is duplicated, tags that are being used for display sections on the virtual catalog of the parent Event Bucket, show up in the virtual settings of the child event bucket as Deleted Tags that are visible to God Users only.
Several orgs have reported that there is no content available on their virtual catalogs when their event is set to go live... when this has happened it is because the event bucket is trying to display content in display sections that correspond to these "Deleted Tags" rather than displaying the currently available content.
Since the "Deleted Tags" aren't visible to the organizer and there is nothing that they can see / do to prevent this occurrence, can we either make these tags visible to the customer or prevent these tags from being duplicated... or some other solution that would either prevent this behaviour entirely or make the problem visible to the customer such that they can troubleshoot it prior to the expected launch of their virtual catalog.
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Kimberley Busato
complete
Kimberley Busato
solved (uba)