Feature Requests

socially distanced screenings provide a range of final capacities depending on how people buy their assigned seats. In order for festivals to maximize potential revenue, we need to leave more than the total capacity available to book. If the maximum number of booked seats can be aligned to local festival bylaws, we can get as close to those maximum capacities as possible without limiting seat availability and selection. Currently everything is manual and the risk of limiting revenue and/or overselling is too great

Since the dynamic seating chart doesn't allow us to see an accurate % sold in the Admin Physcial Events page, it would be cool to be able to open a live view of the seating chart from that page to see how it's filling up. Perhaps the link could live in the actions column. Currently to view that chart I'm having to click through to view the event data, click view live and then click buy tickets to open the seating chart.

In addition to Start Time and End Time, we'd like a field for the door/ gate opening time

During the festival, when we've filled general seating area that is available for public sale, the order tickets button still says order tickets rather than sold out. We've been changing the button text manually. Could there be a section in the Adaptive Social Distancing Seating Chart where we can define what is considered Sold Out?

I was doing some testing with the exchange feature and how it works with the Dynamic Seating Charts yesterday and discovered that if you are exchanging tickets for in cinema screenings, the exchange feature does not query the availability of seats in the new screening to determine if the originally selected seat in screening #1 is available in screening #2. It seems that the exchange feature allows a seat to be double booked when moving from one physical event with reserved seats into another physical event with reserved seating. It would be nice when exchanging tix, if the exchange feature could query the assigned seats to identify if the original seat selection is available. If the original seat selection is not available, it would be super if the exchange feature would open the seating chart for the new physical event to allow alternate seats to be selected.